Answered By: Research support team Last Updated: Oct 12, 2018 Views: 26
Please let us know as soon as possible.
We also recommend that you continue to renew your book even if you think you've lost it. This way you won't accrue overdue fines while you take some additional time to search for the book. If you absolutely can't find the book, there is a replacement fee.
We charge a flat rate to replace and process lost library materials. The cost varies depending on what type of library material is being replaced. The fee consists of two parts.
- Lost item replacement - This fee represents the replacement cost for the item. The replacement charge is $50 for books and $75 for videos.
- Lost item processing - This fee represents the processing charge for a lost item. The processing fee is $25.
To let us know about your lost library book, please phone us at 250-391-2575.
Toll free in North America (8:30 AM-8:30 PM, Pacific Time): 1-800-788-8028 and ask to be put through to the Library