Q. When can I expect my order?

We ship the same business day as receiving a completed order.

If we are missing information, we may need to follow up with you directly which could cause delays. Please see Canada Post's delivery standards for your expected delivery time. You can determine Canada Post's standard delivery times between you and campus. Our postal code is V9B 5Y2.

You will receive access for digital materials, eBooks, and access codes right away. An email with an access code should arrive as soon as you have completed your order. Make sure to check your junk folder if you have not received the email. You can redeem that code on our site here. An email will follow with further instructions.