Q. How do I return a book for a refund?

If you have questions about textbook returns, please contact us directly.

We are available on campus from 9:00am to 4:00pm, Monday to Friday. Call 250-391-2600 ext.4263 or Toll Free 1-866-379-0873.

We accept returns on textbooks and materials within seven days of the start date of the course as listed on your notice, accompanied by a sales receipt and in resalable condition. Shrink-wrapped materials, or books including access codes or additional content cannot be returned if the packaging has been opened or the access code has been redeemed.